Terms and Conditions

These terms and conditions, as may be amended from time to time, applies to all services, directly or indirectly (through distributors) available online, through any mobile device, by email, or phone. By accessing, browsing and using our website or one of our applications through whatever platform (later referred to as "website") and / or by completing a reservation, you acknowledge and agree to read, understand and agree to the terms and conditions set forth below (including privacy policies).

These pages, the content and infrastructure of these pages, as well as accommodation reservation services provided by these pages and through the website ("Service") is owned, operated and provided by klcc-hotel,com ("klcc-hotel,com", "us"), and is available for non-commercial personal use only, subject to the terms and conditions listed below.


1. Scope of Our Services
Through this website we (klcc-hotel,com and affiliated partners (distributors)-its), provide an online platform through which including all types of temporary accommodation (eg, hotels, motels, hostels and bed & breakfast) can advertise a room- their rooms for reservation, and through which visitors can make a reservation. By making a reservation through klcc-hotel,com, you will enter into a direct contractual relationship (legally binding) with the accommodation that you ordered. Since the time of making your reservation, we act only as an intermediary between you and the accommodation, sends reservation details relating to the accommodation and send you a confirmation email for and on behalf of the accommodation.

When providing our services, the information we uncover are based on information supplied by the accommodation provider to us. Related to that, the accommodation granted access to the extranet where they are fully responsible for updating all rates, availability, and other information are displayed on our website. Although we will use the skills and attention to fitting in performing our services we will not verify if, and can not guarantee that, all information is accurate, complete, or correct, and we do not hold responsibility for any errors (including errors made or clerical errors), any disturbance (either due to damage (temporary and / or part), repair, improvement, or maintenance of our website or otherwise), any information that is inaccurate, misleading, or incorrect, or the information is not submitted. Each accommodation remains responsible at all times for the accuracy, completeness or correctness of information (descriptive) (including the rates and availability) displayed on our website. Our website is not and should not be considered a recommendation or promotion of quality, service level, or the ranking of the best available accommodation.

Our services are available only for personal and non-commercial use. Therefore, you are not allowed to resell, placing deep-link, use, copy, monitor (eg spider or filing (scrape)), display, download or reproduce any content or information, software (software) , product, or any of the services available on our website for a commercial purpose or activity or anything competitive.

2. Prices and Best Price Guarantee
The prices on our website are very competitive. All prices on the klcc-hotel,com website are per room for your entire stay and are displayed with include VAT and all other taxes (subject to changes in such taxes), unless stated differently on our website or in the confirmation email.

Sometimes cheaper rates are available on our website for a specific stay at an accommodation, however, the prices imposed by the accommodation provider may have specific terms and conditions, for example, relating to cancellation and refund. Before making a reservation, please check the room details and prices you order carefully to see this provision.

About the price crossed out, it means we have to compare prices (would) be accommodated in a 30 day period before and after the check-in. Of all these prices, we take 3 highest price offered. And to ensure a fair comparison, we always use the same booking conditions (such as food packages, cancellation policy, and room type). This means you get the same room at a price that is lower than the other dates in the same year.

We want you to pay the lowest price possible for your stay in any accommodation. If you find your accommodation, with the same booking conditions, but with a lower price on the internet after you make a booking with us, we will match the difference between our price and the lower price under the terms and conditions Best Price Guarantee.

Exchange rate converter on the website is only for information purposes only and should not be relied upon as accurate and real-time; actual rate may vary.

3. Wisdom
klcc-hotel,com uses high ethical standards and respects your privacy. Unless disclosure is required by law in any court-related and disclosure of your name, email address, and your credit card details to complete your booking of accommodation to suit your choice, we will not disclose your personal information to third parties without your consent . However, we reserve the right to disclose your personal information to (group) affiliated companies (inside and outside the European Union), including our employees and employees of the (group) affiliated companies, and agents and representatives who have access to reliable this information with our permission and who need to know or need to have access to this information to perform our service (including customer services and internal investigation (audit / compliance)) for and to your advantage. Please see privacy policy for more information

4. No cost
Our service is free. Not the same as others, we will not charge you for our service or add to your cost (order) in addition to the room rate. We will not charge on your credit card, as you will directly pay for accommodation for your stay.

5. Credit card
Accommodation providers require credit Katu details to guarantee your reservation. Therefore, we will send your credit card information directly to the accommodation where the booking is made and we may also verify (ie Meng-authorize) your credit card. To protect and encrypt your credit card information while in transit on our side, we use technology "Secure Socket Layer (SSL)" for our service.

For specific rates and special offers, please note that you may krredit card will be pre-authorized or charged (sometimes without any option for a refund) upon reservation and confirmation of booking. Please see the room details thoroughly for such provisions before making your reservation.

In the case of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies will bear the risk and cover all the costs arising from such fraud or misuse, which may sometimes be affected by a reduction (usually set at EUR 50 (or the equivalent in your local currency)). If the credit card company or bank charges on your reduction from unauthorized transactions from a reservation made on our website, then we will pay you the cost reductions, up to a total cost of EUR 50 (or the equivalent in local currency you). To indemnify you, please make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email. (Customer.relations @ klcc-hotel,com). Please state 'credit card fraud' ('credit card fraud') in the title of your email and provide us with evidence of the fees charged (ie, the policy of the credit card company). This compensation policy only applies to credit card reservations made using klcc-hotel,com secure server and the unauthorized use of your credit card from our fault or negligence and not from your mistakes while using the secure server.

6. Cancellation
By making a reservation in the accommodation, you accept and agree to the cancellation policy and no-shows from the accommodation, and any other terms and conditions (supply) that the additional accommodation may apply for booking or during your stay, including the services provided and / or products offered by the accommodation (terms and conditions of the provision of accommodation can be obtained from the relevant accommodation providers). Cancellations and no-shows general policy of each accommodation is available on our website at the accommodation information page, during the reservation process, or in the confirmation email. Please note that certain rates or offers are not eligible for cancellation or alteration. Please check the room details thoroughly for such provisions before making your reservation.

If you want to review, adjust or cancel your reservation, please refer to the confirmation email and follow the instructions. Please note that you may be charged for cancellation in accordance with the policy of the accommodation cancellation and no-shows. We advise you to read the cancellation policy and no-shows accommodation carefully before making a reservation.

7. Further correspondence
By making a booking, you agree to receive (i) the email will then be sent to you before your check-in date, which include information on your destination as well as certain information and offers (including offers from third parties as far as you have chosen yourself ) associated with booking and destination, and (ii) an email which will be sent after your stay at the accommodation, to invite you to fill guest reviews. Apart from the confirmation email that includes confirmation of booking, e-mails related to alteration or cancellation of the booking - including email reminders if you do not finish your booking correspondence from us or the accommodation provider about your reservation, invitation guest reviews and emails that indeed have your own choosing, we will not send you notifications, emails, or other correspondence (prompted or without being asked), unless you have specifically agreed.

8. Ranking and Guest Reviews
The default setting of the ranking of accommodation in our website is the 'Recommendations' (or something) ("Ranking Default"). For your convenience, we also offer other ways to provide accommodation rating. Please note that the default ranking is made through an automated ranking system (algorithm) based on several criteria.

Form your guest reviews are completed may be (a) uploaded to the page-related accommodation information on our website for the sole purpose of inform (potential) customers of your opinion of the (level of) service and the quality of the accommodation sector, and ( b) (partial or total) is used or placed by klcc-hotel,com at its sole discretion (eg for marketing, promotion, or increase our service) on our website or other social media platforms, such as newsletters, special promotions, applications, or other media owned, held, used, or controlled by klcc-hotel,com. We reserve the right to adjust, refuse or remove review forms in accordance with our policies. Guest review form should be regarded as a survey and does not include the supply (further commercial), invitations, or incentives of any kind.

9. Rejection
In accordance with the restrictions set forth in these terms and conditions and to the extent permitted by law, we are only responsible for the direct damage that happened, paid by, or happen to you that due to our lack of liability related to our service, to the total amount of the total cost of your booking, as listed in the confirmation email (whether for one event or series of connected events).

However, neither we nor the staff, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate partners (distributors), licensees, agents or others involved in creating, sponsoring, promoting, or otherwise provide This website and its contents, be liable for (i) any loss or damage which may be punished, special, indirect and consequential damages, loss of production, loss of profits, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim , (ii) any inaccuracy relating to information (descriptive) (including rates, availability, and rankings) of accommodations are available on our website, (iii) a service provided or product offered by the accommodation provider, (iv) any damages (direct, indirect, consequential or otherwise be punished), losses, or costs suffered, incurred or paid by you, due to, arising out of, or connected with the use, inability to use or delay of our website, or (v) for any injury (personal), death, property damage, or damage (direct, indirect, consequential or otherwise be punished) other losses or costs suffered, incurred or paid by you, whether caused by actions (law), guilt, abuse, negligence (which is outrageous), a deliberate malicious act, omission, non-performance, errors in the presentation, tort, strict liability by or (partially or entirely) associated with the accommodation provider (staff, directors, employees, agents, representatives or affiliated companies), including any cancellation (in part), the transfer order, strike, force majeure or other events beyond our control.

10. Other
Unless stated differently, the software (software) required for our services or available at or used by our website and intellectual property rights (including copyright) of the content and the information and material on our website is owned by klcc-hotel,com, supplier and provider.

Terms and conditions and the provision of our services governed and interpreted in accordance with Dutch law and any disputes arising from the general terms and conditions and our services will only be sent to the competent court in Amsterdam, Netherlands.

The original version in English of these terms and conditions may be translated into other languages. Version translation is for convenience only and is the only translation agency and you can not claim the right of this translated version. If there is a dispute about the contents or interpretation of these terms and conditions or inconsistency or deviation between the English version and other language versions of these terms and conditions shall prevail and be decisive is the English version. An English version is available on our website (by selecting the English language) or can be sent to you upon written request.

If there is a rule of these terms and conditions are or become invalid, unenforceable, or not binding, then you will remain bound by all other rules in this agreement. In such cases, the rules are not valid, however, it still must be implemented to the extent permitted by applicable law, and you will at least agree to accept the same effect as the rule is invalid, unenforceable, or not binding , in accordance with the content and purpose of these terms and conditions.